Team Leader - Family Mental Health Support Services (Bundaberg)
IMPACT Community Services Limited(IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is improving lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.
Are you passionate about making a meaningful difference in the lives of children, young people, and their families? We are seeking a dedicated Team Leader to guide a small, dynamic, Family Mental Health team delivering high‐quality early intervention services within our community. This position is full-time maternity leave cover till 31st January 2027.
About the role
As the Team Leader, you will play a pivotal role in driving positive outcomes for children, young people, and their families. You will:
* Lead and mentor a small team to deliver early intervention supports, including one‐on‐one assistance, parental coaching, advocacy, and referral pathways.
* Design and implement evidence‐based programs that promote improved wellbeing and resilience in children and young people.
* Monitor and achieve contractual Key Performance Indicators, ensuring the delivery of high‐quality, outcome‐focused services.
* Maintain program compliance, including oversight of reporting, accurate and timely case notes, and records management.
* Build and strengthen community networks and partnerships, enhancing referral pathways and service collaborations.
About you
You will thrive in this role if you are an empathetic leader with a passion for empowering young people. You will bring:
* Tertiary qualifications in a relevant field (or you are actively working toward them).
* Demonstrated experience in leading teams, with a supportive and collaborative leadership style.
* Proven experience working with young people experiencing mental health challenges.
* Strong knowledge of child protection frameworks, including mandatory reporting obligations.
Why IMPACT?
* A fortnightly Rostered Day Off (RDO) and enjoy a long weekend every 2nd week
* Salary packaging up to $18,900 per year to increase your take home pay
* Birthday bonus day off
* Paid 2 hours per month to donate to a worthy cause of your choice
* Opportunities for advancement with our 'grow your own' approach
* Leadership programs with the Institute of Managers and Leaders
* Leaders Lab, development support for employees aspiring to leadership roles
* Workplace Chaplaincy for face to face, confidential support+ external employee assistance program
* Westpac Corporate Partner program with discounted bank products and financial education
* Corporate Gym Membership offer
* Reimbursement for Working with Children clearance (after completed probation)
* External, professional supervision provided
Submit your application today and provide your:
* Cover letter showing us why you are a great match for this role
IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds.
We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER 2024-2025 with the Diversity Council Australia. Selection for all vacancies is made on the basis of merit.
The successful applicant will be required to obtain background checks prior to employment, including a Working with Children Check.
Together, We Move towards a future inclusive of all. This begins by acknowledging our presence on the lands of Aboriginal communities. IMPACT operates on the unceded lands of the Butchulla, Gureng Gureng, Wakka Wakka, Kabi Kabi, Wulli Wulli, Taribelang, Gurang and Byali. IMPACT has over 45 years of serving our communities and we are humbled in the presence of First Nations Peoples who share an ongoing connection to these lands for over 65,000 years. We are truly grateful to share and learn from their collective experiences. We respectfully live upon these lands, with good faith and a commitment to ongoing learning, sharing, caring and respecting these lands, the peoples, and the environment, together in humility.
Office 07 4153 4233Free Call 1800 179 233
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