Waverley Forklifts is an independently Australian owned business with offices located in QLD, VIC, NSW, SA, WA, and NT. We have grown to be one of the largest fully independent forklift and transport companies in Australia, specializing in Forklift Rentals, Equipment Servicing, Equipment Sales and Machinery Transport.
Due to our continued success and growth, an exciting opportunity has arisen to join our Yatala QLD team, providing a high level of service to our customers and administrative support to the broader team.
The Role:
This role requires an authentic and customer focused approach. You will collaborate with all areas of the business to provide efficient and reliable service. The team will support you to develop industry knowledge and skills, with comprehensive training and mentorship provided.
The Branch Administrator role will incorporate duties including:
* Developing, fostering and maintaining strong customer relationships via phone and email correspondence
* Operations related administration support including processing of job cards, invoices, purchase orders, timesheets, logging breakdowns and preparing quotes
* Responsibility for the efficient day to day running of the branch, with office management tasks such as supplies ordering, monitoring fuel usage and reordering, and arranging all postage requirements
The Right Person for the Role:
Recognising that this role could be the springboard for a long term career with Waverley Forklifts, the successful candidate must be an individual who is customer focused, with a positive, can-do attitude.
Specifically you display the following:
* Excellent communication and interpersonal skills, with a friendly phone manner and ability to build rapport
* Proficient with Microsoft Office Suite, and other software systems once trained
* Goal-oriented and driven mindset with a "customer first" approach, you would describe yourself as going the extra mile
* Ability to adapt and thrive in a fast-paced, ever-changing environment
* Strong attention to detail and accuracy with excellent organisation skills and ability to multi-task
* A desire to pursue a career in business, or the Hire industry
* Industry knowledge is not essential, customer service background preferred
What is On Offer:
Immediate start available in an ongoing, full-time position
High performing and supportive team, fantastic opportunity to learn the business and be mentored by leaders in their field
On the job training, professional development and career progression opportunities
Well managed induction process, and ongoing support
Monday to Friday role, no weekend work required
Competitive remuneration
We are an equal opportunities employer and welcome applications from all qualified candidates.
#J-18808-Ljbffr