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Organisational change manager

Canberra
Voak
Change manager
Posted: 10 January
Offer description

Role Description

We're seeking a highly capable OCM professional to support one of our exciting Defence AI Initiatives as an OCM Lead We're more than happy to consider candidates seeking both Permanent Employment or a Contracting role.

Location: Canberra, ACT

Security Clearance: Negative Vetting Level 1

Initial Term: to 30 June 2026

Operating at the program level, the OCM Lead will:

* Develop and implement a Change Strategy and governance approach (adoption metrics, readiness criteria) aligned with program objectives and Defence's guiding principles.
* Lead stakeholder engagement and communications, crafting clear, consistent messaging that builds confidence across CASG, Services, enabling groups, and industry partners.
* Conduct adoption impact assessments and readiness planning, focusing on people, role-based responsibilities, and organisational implications.
* Design and deliver training and enablement programs, including role-based learning pathways, workshops, and support materials to ensure stakeholders can operate effectively under new digital workflows.
* Establish adoption metrics and reporting mechanisms, tracking progress against readiness objectives and providing insights to governance forums.
* Manage resistance and adoption risks, implementing mitigation strategies and escalating issues where necessary to maintain delivery confidence.
* Facilitate transition to business-as-usual (BAU) by embedding adoption practices into operational processes, supporting change champion networks, and ensuring handover of change artefacts to process owners.

Required Skills and Proficiencies

* Leads organisational change activities, ensures business readiness, and governs adoption.
* Expertise in stakeholder engagement, communications planning, and training delivery for large, complex programs.
* Familiarity with Defence procurement processes, PSPF, ISM, and ethical AI principles.
* Experience in digital transformation and AI-enabled change adoption.
* Strong ability to produce clear, plain-language communications for diverse audiences.

About us

Voak is a Canberra-based consultancy offering strategic advisory and project delivery services. From strategy and design through to operations and support, we leverage the diverse capability and skillsets of our people to deliver impactful services and enduring outcomes across the end-to-end project lifecycle. We foster trust and collaboration within our teams and with our clients, creating authentic partnerships that drive exceptional results.

We offer:

* A competitive salary package.
* A supportive and values-driven culture with direct access to decision-makers.
* Professional development support and a genuine focus on career growth.

Please reach out to if you're interested in a chat

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