Practice Manager/ Operations ManagerSydney CBDFull-time PermanentUp to $120,000 package, negotiable based on experienceA respected and people-focused accounting firm is seeking an experienced Practice Manager to take ownership of its internal operations and play a key role in supporting the team's ongoing success.This is a broad and rewarding role where you'll have the autonomy to make improvements, drive efficiency, and work closely with a collaborative leadership team. You'll be across everything from practice systems and compliance to team support and client coordination - all within a high-trust, professional environment.Key ResponsibilitiesManage daily operations using Karbon and Xero Practice Manager (XPM)Oversee ATO correspondence and ensure timely document lodgementsAdminister ASIC compliance and maintain corporate registers via NowInfinityCoordinate client onboarding, annual engagement letters, and service agreements using IgnitionDraft and manage professional client communications and documentationMonitor internal workflows and optimise practice systems for efficiencyLiaise with ATO, ASIC, and external providers on behalf of clients and the teamWork closely with the accounting and tax teams to ensure seamless internal operationsTrain staff on systems and workflows, including Karbon, Ignition, and compliance processesLead the end-to-end onboarding process for new employeesPrepare induction materials, schedule sessions, and support new starters during transitionOversee building maintenance, office assets, insurances, and compliance licencesEnsure smooth day-to-day functioning of the office environmentProvide training, ensure best practice usage, and liaise with software providers on updates and supportAbout YouExtensive experience in a similar Practice Manager, Operations Manager or Senior Admin role within an accounting firmConfident managing compliance, workflows, and multiple software platformsEnergetic, solutions-focused, and driven - you take initiative, adapt quickly, and bring a positive presence to the teamProficient in Xero and Karbon.Strong written and verbal communication skillsHighly organised, proactive, and confident working independentlyA team player who values culture, quality, and continuous improvementWhat's on offerCompetitive salary offered, depending on experienceOpportunity to step into a central leadership role within a stable, forward-thinking firmBe trusted to make real operational improvements and support a strong, positive teamFlexible work environment with a commitment to staff wellbeing and growthTo explore this opportunity in more detail, please apply now orsend your resume to a confidential discussion.