What this job involves:
The Senior Facilities Manager provides strategic leadership for property management across DFAT's diplomatic compounds in Hanoi and Phnom Penh. This senior position is responsible for delivering comprehensive facilities management services while setting the strategic direction for the capital works pipeline and responding to substantial future capital requirements.
This role is a full time 12 month fixed term contract based in Hanoi, Vietnam, you are required to manage Phnom Penh, Cambodia remotely, there would be some travel involved from time to time.
This role is critical to maintaining the Hanoi and Phnom Penh compounds as valuable assets in DFAT's network while ensuring operational excellence through the facility's second decade of operation. The Senior Facilities Manager will balance day-to-day operational needs with strategic asset stewardship to support Australia's diplomatic missions in Vietnam and Phnom Penh.
Responsibilities will include:
Responsible for service delivery under The Contract KPIs and SLAs for all Assigned sites
Responsible for technical and facilities operations, ensuring all Critical Environment (CEM) requirements are met, and all Planned Maintenance activities are completed per the scheduled maintenance program (Note: must work with Post SAO to coordinate maintenance activities to suit Post operations)
Provide proactive assistance with any 3rd party contractor works to ensure they will not impact existing infrastructure/building services
Provide 24/7 emergency response support and site attendance as required
Ensure the JLL Operational Risk Management (ORM) program is implemented and maintained
Ensure disaster recovery and business continuity plans are implemented and maintained
Ensure an environment that supports teamwork, cooperation and performance excellence within the team
Mentor and enable Training & Development of team members
Implement regular communication forums with remote Assigned Site personnel
Build and develop effective client/stakeholder relationships across multiple levels of the organisation
On-site key point of contact for Facilities in the client's premises
Actively engage in JLL internal forums to ensure they are abreast of all innovation.
Work work with the JLL Procurement Manager to ensure that contract procurement processes comply with Commonwealth procurement guidelines as well as JLL's best practice
Manage all contracts to ensure that they are professionally delivered at the right costs
Sounds like you? This is what we are looking for:
Must have a current Australian Government Negative Vetting 2 Security Clearance
Extensive experience in property/facilities management for complex, large-scale facilities
Proven strategic planning abilities and long-term asset management experience
Strong financial acumen with budget management experience at the $2M+ level
Demonstrated success in leading multiple operational verticals within a property management context
Excellent stakeholder management and communication skills
Experience working in diplomatic, government, or high-security environments preferred
Knowledge of Australian building regulations and property management practices
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What You Can Expect From Us
You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you...
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number LMREQ485792