Position: Mentor
Location: Five Bridges, Rockhampton
Department: Employment Programs
Employment Type: Full-Time
Join Our Expanding Family
Are you passionate about making a difference? Become part of our vibrant team at Five Bridges in the Rockhampton Region. We are looking for a dedicated and organised Mentor who is ready to provide exceptional support to our Employment Programs.
Why You'll Love Working with Us:
• Dynamic Environment: Work in a team known for its energy, and a fun, supportive atmosphere.
• Impactful Role: Help shape future employment opportunities by providing crucial upskilling, training, and wellbeing support.
• Work-Life Balance: Enjoy a full-time schedule from Monday to Friday, 8:30 am to 4:30 pm, with direct reporting to the Team Leader.
What We're Looking For:
We seek an experienced Case Management professional with a deep understanding Employment Programs.
Key Qualifications:
• Proven ability to build strong, supportive relationships with customers through coaching, mentoring, and effective case management.
• Skilled in monitoring and enhancing performance to meet and exceed organisational and contractual KPIs, with a proactive approach to addressing
improvement areas.
• Demonstrated success in case management and mentoring, including identifying training needs and providing targeted guidance.
• Track record of generating leads and securing employment outcomes aligned with customer skills and abilities.
• Expertise in analysing job requirements and delivering customized support to meet individual customer needs.
• Proficient in leading small groups with a strong track record of successful facilitation.
• Ability to work closely with leaders and colleagues, offering clear communication, feedback, and guidance.
• Accurate and timely completion of administrative tasks, including evidence gathering, claim submissions, and schedule management.
• Advanced skills in computer systems and technology.
• Natural ability to build effective relationships with individuals from diverse backgrounds and cultures.
About You:
• Current C Class Driver's License
• Valid Working with Children Blue Card (or the ability to obtain one)
• Cultural Sensitivity: Demonstrated ability to work effectively with Aboriginal and Torres Strait Islander communities, honouring traditional cultures and values.
• Effective Communicator: Proven ability to engage and collaborate with Aboriginal and Torres Strait Islander people.
Why Choose Five Bridges?
At Five Bridges, we're committed to providing our staff with exceptional benefits, including:
• Professional Growth: Opportunities for career development and skill enhancement.
• Inclusive Environment: A supportive, welcoming workplace that values diversity.
• Collaborative Culture: A team-oriented atmosphere where your contributions are valued.
• Work-Life Balance: A balanced work schedule to support your personal and professional life.
• Employee Wellbeing: Resources and support for your overall wellbeing.
• Innovative Atmosphere: An environment that encourages creativity and innovation.
• Community Impact: Make a meaningful difference in the lives of individuals and the community.
Ready to Make an Impact?
If this sounds like the perfect opportunity for you, apply today and become a valued member of our passionate team at Five Bridges. Your role as a Mentor will contribute to meaningful change and community development.