Smartech Business Systems Oceania Pty Ltd currently has a vacancy for a Mailing Production Engineer to assemble, service, repair, and refurbish a wide range of electro-mechanical products supplied by Smartech.
The successful applicant for this role should be a self-motivated individual with a "can do" attitude and the ability to demonstrate excellent customer service & communication skills. They should have a solid aptitude to troubleshoot & diagnose high-tech electro-mechanical product faults.
The role involves:
- Preparation and Deployment of Mailing Machines
- Onsite service and diagnostics
- Preventative maintenance of business technology equipment supplied by Smartech Australia.
Required Skills & Experience
- Bachelor's Degree in Engineering
- Experience with systems processing up to 12,000 mail pieces per hour
- Strong technical skills in servicing, maintaining, and upgrading printing hardware and related software/firmware.
- Proven ability to troubleshoot mechanical, electrical, and software faults in the field.
- Excellent customer service and communication skills; able to build strong relationships with clients.
- Self-motivated with solid time and resource management abilities.
- Comfortable working independently or as part of a team, often in customer environments.
- Experience in training operators on equipment use and basic maintenance.
- Understanding of and commitment to OH&S; procedures and safe work practices.
- Willingness to travel regularly to customer sites and work flexible hours as needed.
- Familiar with inventory and spare parts management.
- Ongoing commitment to learning and sharing knowledge with colleagues.
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📌 Mailing Production Engineer
🏢 Smartech Systems Oceania
📍 City of Sydney