Our organization seeks an experienced professional to fill a Customer Service Advisor position.
This role involves delivering government services to customers across various communication channels, including online and face-to-face interactions.
The ideal candidate will possess excellent customer service skills, strong problem-solving abilities, and the capacity to work effectively as part of a team.
* We are seeking individuals who can develop and maintain comprehensive knowledge of procedures and services.
* Delivering services such as licensing, registration, and other products is also a key responsibility.
* Assessing customer needs and providing information and direction is crucial for success in this role.
* Strong collaboration and teamwork skills are essential.