Broker Support Officer – PictureWealth (Perth | Full-Time)
Power the Engine Behind Smarter Lending
Are you a detail-oriented admin superstar or client services professional looking to build a career in finance? Passionate about providing exceptional service and operational support?
Join PictureWealth Finance — our newly launched lending division — and become a key part of a growing team that's changing how Australians experience lending. With a strong internal referral network, tech-powered systems, and a people-first culture, this is your chance to thrive in a role that keeps lending efficient, compliant, and client-friendly.
Why join us?
* Be the Backbone of the Lending Process – Support Mortgage Brokers to deliver fast, smooth, and compliant outcomes for clients.
* Great Location – Our Perth HQ is just a short walk from Perth Station, making your commute a breeze.
* Supportive Team Culture – Be part of a friendly, inclusive team that values collaboration, respect and your contribution.
* Flexibility That Works – Enjoy hybrid working options designed to support your lifestyle and wellbeing.
* Perks That Matter – Access to an Employee Assistance Program for you and your immediate family, plus free fruit, tea, coffee and snacks in the office.
* Social & Connected – Regular events to build connections across the organisation and celebrate wins together.
* Learn and Grow – Full training provided, plus ongoing support to help you succeed and build your career in financial services.
* Smart Tools and Great People – Use AI-powered systems and proven processes to get the job done well.
Your Role
* Provide end-to-end support on loan applications – from documentation prep and lender follow-ups to post-settlement care.
* Liaise with clients, brokers, lenders and internal teams to keep everything on track.
* Maintain compliance, system accuracy, and up-to-date client records.
* Contribute to improving processes and delivering an exceptional client experience.
About You
* Prior experience in lending admin, financial services, or client services is highly valued.
* Experience using AFG systems and tools is highly desirable
* Strong attention to detail and organisational skills.
* Confident communicator with a can-do attitude.
* Thrives in a fast-paced, team-oriented environment.
* Tech-savvy and comfortable learning new systems (CRM, document portals, lender platforms).
About PictureWealth
With over 40,000 clients nationwide, PictureWealth is one of Australia's fastest-growing financial wellbeing companies. We combine innovation with a human touch, offering a supportive environment where your work truly matters — and your career can grow.
Apply Now
Ready to support smarter lending and be part of a growing team that's going places?
Apply now or contact Amy Hodgson, National Head of Lending, at for a confidential chat.