Responsibilities
* Operations Management: Oversee day‐to‐day operations to ensure maximum efficiency and quality service.
* Financial Performance: Manage budgets, analyse financial reports (P&L) and implement strategies to meet KPIs.
* Team Leadership: Hire, train, mentor and evaluate department heads and employees to foster a high‐performance culture.
* Strategic Planning: Formulate and execute long‐term business goals and market expansion plans.
* Customer/Stakeholder Relations: Maintain relationships with key clients and act as the primary contact for external stakeholders.
* Actively promote Mariner Travel with a focus on developing new business opportunities.
Person
* Strong analytical abilities and financial acumen.
* Excellent communication, interpersonal, and leadership skills.
* Strong selling skills and dedication to customer service.
* Target‐driven with the ability to reach set goals.
* Passion for business growth with the ability to network and present to potential new clients.
* Ability to train and support fellow team members.
* Word processing and computer literacy (Tramada knowledge an advantage).
* Must be experienced with a GDS system.
* Strong fares and ticketing experience (Fares and Ticketing 1 & 2 an advantage).
Package
* Competitive salary package.
* Commission and bonus structures.
* Flexible Monday to Friday work hours.
* St Kilda Rd office location, with a great team environment.
Company
Mariner Travel is a boutique corporate travel company with offices in Melbourne, Singapore, India and Europe, that prides itself on offering a full service to all our clients.
We offer a mix of Corporate, Leisure and Group Travel meaning everyday is different and exciting.
Unlock job insights
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years of business management experience do you have?
* How many years of people management experience do you have?
* Which of the following reservation (CR) and distribution (GD) systems do you have experience with?
* Do you have experience in a sales role?
* Do you have customer service experience?
* Have you worked in a role where you were responsible for budget management & forecasting?
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