Customer Service Representative
We are seeking a skilled Customer Service Representative to join our team. As a key member of our operations function, you will play a crucial role in delivering exceptional service to customers.
About the Role
* Responsibilities include post-settlement tasks related to commercial loans and supporting internal and external stakeholders with enquiries.
* Provide superior customer service by responding to and managing customer enquiries and issues.
Key Qualifications
* Demonstrated knowledge and experience of the home lending/commercial lending process is essential.
* Strong customer service skills and ability to build relationships with stakeholders are required.
What We Offer
At our organization, we prioritize skill and talent development, collaboration, flexibility, and internal promotion. Our employees have the flexibility to balance their work between the office and remote locations.