Job Overview
We are seeking a highly skilled and experienced Customer Service & Office Administrator to join our team. In this role, you will play a critical part in ensuring the smooth operation of our Bendigo branch.
* Open and close the office each day, setting up for the next day's operations.
* Oversee daily office and hire desk activities, ensuring everything runs efficiently.
* Assist customers with inquiries, bookings, and equipment selection, providing exceptional service.
Key Responsibilities
Customer & Office Support
* Process rental returns, inspecting equipment for damage or missing items, and maintain accurate records.
* Record rentals, inventory, and pump-out schedules accurately, providing valuable insights.
* Advise customers on safe equipment operation and basic usage guidelines, ensuring their safety.
Yard & Equipment Management
* Load, unload, and move equipment and materials within the yard, ensuring efficient use of resources.
* Operate basic machinery and tools required for daily tasks, maintaining them in good working order.