At InfraBuild, we're committed to creating a workplace that values diversity, equity, and inclusion. As a Customer Service Representative, you'll play a vital role in helping us achieve this goal. You'll work closely with our customers to understand their needs and provide tailored solutions, while also contributing to our mission of reducing carbon emissions.
About the Team
Our team is comprised of passionate and driven individuals who are dedicated to delivering exceptional customer experiences. We value collaboration, creativity, and continuous learning, and we're looking for like-minded individuals to join our ranks.
As a Customer Service Representative, you'll be responsible for ensuring our customers receive exceptional service and support. Your excellent communication skills and problem-solving abilities will enable you to resolve complex issues efficiently and effectively.
We offer a comprehensive training program to ensure you have the skills and knowledge required to excel in your role. Our supportive team environment encourages collaboration, creativity, and continuous learning.
* Key Responsibilities:
* Provide exceptional customer service and support via phone, email, or in-person
* Resolve customer complaints and concerns in a timely and professional manner
* Collaborate with internal teams to identify and implement process improvements
Benefits and Perks
We're committed to providing a workplace that supports the well-being of our employees. As a valued member of our team, you can expect:
* A competitive salary package
* Ongoing training and development opportunities
* A supportive and inclusive team environment
* Flexible working arrangements (as needed)