Location: Ipswich IP2 (travel to Felixstowe for expansion support will be required)
Employment Type:Full-time, Permanent
Salary:£40k Neg & DOE + Bonus + Benefits
About Us
Our client were established in 2004 and has grown into a multi-modal logistics provider covering airfreight, seafreight, road, rail, and EU operations.
Due to rapid expansion, they are seeking an experienced Warehouse Manager to lead the Ipswich warehouse and support our soon-to-launch Felixstowe facility.
Role Overview
This is a hands-on warehouse leadership position responsible for day-to-day warehouse administration, operational performance, compliance and team management. The role includes responsibility for Customs ETSF operations, container handling, Health & Safety, and continuous improvement across two warehouse sites.
Key Responsibilities
Warehouse Operations
* Lead, supervise and coordinate daily warehouse activities (inbound/outbound)
* Manage devanning, palletising, storage, stock movement, and order fulfilment
* Oversee ETSF customs-controlled operations, ensuring correct process flow and documentation
* Maintain efficient workflows while managing peak volumes and tight deadlines
Team Leadership & Management
* Manage warehouse operatives (team of 15), including rotas, task assignment, training and performance reviews
* Support recruitment and onboarding of new warehouse staff
* Maintain a high-performance culture aligned with company values
Compliance & H&S
* Ensure full compliance with HMRC ETSF regulationsand offloading permissions
* Conduct Health & Safety risk assessments, toolbox talks, incident investigations
* Maintain warehouse in line with H&S, fire safety, security and equipment inspection standards
Administration & Reporting
* Oversee daily warehouse admin, including WMS updates, inbound/outbound logs, stock reporting
* Liaise with customs team, transport team, and external authorities
* Monitor KPIs: productivity, accuracy, turnaround time, space utilisation, labour planning
Felixstowe Expansion Duties
* Assist in establishing workflow, processes, staffing, and equipment setup for the Felixstowe site
* Provide operational support between both sites as required
Skills & Experience Required
* Minimum 5 yearswarehouse management or supervisor experience
* Strong knowledge of Customs ETSF processesand customs-controlled areas
* Proven leadership skills with experience managing diverse teams
* Good understanding of Health & Safety(IOSH certificate desirable but not essential)
* Experience working in a container-handling logistics environment
* Strong problem-solving ability and attention to detail
* Competent in warehouse IT systems and Microsoft Office
* Ability to work under pressure in a fast-paced logistics environment
* Flexible to support operations at multiple locations
Why Join Us?
* Growing, stable logistics company with multi-modal operations
* Opportunity to lead two warehouse sites
* Competitive salary and bonus scheme
* Career progression opportunities within a fast-growing organisation
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