Job Description:
We are seeking a skilled Field Engineer L2 to provide expert-level technical support for desktop ICT systems. The successful candidate will be responsible for providing breakdown and installation services for software, hardware, and network infrastructure.
Key Responsibilities:
* Provide expert-level technical support for desktop ICT systems.
* Perform breakdown and installation services for software, hardware, and network infrastructure.
* Resolve technical issues efficiently and effectively through close collaboration with customers.
Requirements:
* ITIL V3 certification is required for this role.
* Excellent written and verbal communication skills are essential.
Benefits:
This role offers a unique opportunity to work in a dynamic environment where you will have the chance to develop your technical skills and knowledge. You will also have the opportunity to work closely with customers to understand their technical needs and provide solutions that meet those needs.