Location: Wagga Wagga, NSW
Length: Approx. 3-month temporary position
Hours: Full time preferred (38 hours), open to 4 days
Hourly Rate: Up to $40 per hour plus super
WHV applicants and candidates seeking a temporary role or part-time hours (4 days) are encouraged to apply.
The Organisation
Lotus People are delighted to support a well-respected specialist medical clinic dedicated to providing thoughtful, thorough care to patients with gastroenterological conditions. This close-knit team prides itself on professionalism, compassion, and a supportive working culture this is an opportunity to step into a genuinely warm environment during a period of increased demand.
The Role
We are seeking an experienced Medical Administration Officer to ensure the smooth daily running of a specialist clinic during a busy three-month period. You will play a key role in maintaining patient services, supporting a small on-site team, and keeping operations running seamlessly over the lead-up to Christmas and the New Year. This role requires someone confident, proactive, and capable of working both independently and collaboratively.
Key Responsibilities
* Oversee day-to-day clinic operations, ensuring efficient patient flow and service delivery
* Manage general office coordination
* Handle patient bookings, enquiries, billing, Medicare claims and payments
* Support theatre list coordination and scheduling requirements
* Ensure accurate information management, data entry and adherence to clinic procedures
* Contribute to workflow improvements, process updates, and practice documentation
* Handle basic banking duties and support reporting where needed
* Deliver excellent customer service to patients, staff and visiting practitioners
The Ideal Candidate
You will bring strong experience in medical administration. Confidence with Clinic to Cloud or similar systems, Medicare billing, and theatre booking processes will be highly beneficial.
You will also bring:
* Previous experience in medical administration (senior admin, reception or office support)
* Strong organisational and problem-solving skills
* Excellent written and verbal communication
* Ability to work autonomously, prioritise and adapt in a fast-paced environment
* A warm, empathetic approach to both patients and colleagues
* High attention to detail and commitment to accuracy
* Leadership capability, with experience guiding or mentoring admin staff an advantage
Our Recruitment Process
At Lotus People, we are committed to promoting diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and transparent recruitment process.
Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2–3 business days for an initial phone screen. Shortlisted candidates will then progress to a virtual interview with the consultant managing the role.
Due to the volume of applications and the specific nature of our briefs, we are unable to take telephone enquiries prior to receiving an application. We kindly ask that all interested candidates apply online and await further contact. Rest assured, we respond to every applicant, regardless of the outcome.
Lotus People are proud to have been awarded Best Agency for Candidate Experience for six consecutive years. We look forward to providing you with a positive and respectful experience.