Join to apply for the Retail Team Leader role at Choice Stores .
Choice Stores is a leading retailer known for its commitment to quality, value, and outstanding customer service, while creating a positive, supportive environment for our teams. As we continue to grow, we are looking for a proactive and motivated Team Leader to join our team. This role is perfect for someone with a strong leadership spirit and a desire to advance their retail career.
What we offer:
* Competitive salary and incentives
* Generous employee discount
* Opportunities for career growth and development
* Educational opportunities
* A dynamic and supportive work environment
* Employee Assistance Programme
* 20 days annual leave
* Cycle to Work scheme
Key Responsibilities:
* Lead, motivate, and support the team to meet and exceed targets
* Provide hands-on coaching and guidance to ensure high standards of customer service
* Assist in daily store operations, including stock replenishment, merchandising, and store layout
* Act as a point of contact for customers, resolving issues professionally and efficiently
* Support staff recruitment, training, and performance management
* Drive sales initiatives, promotions, and in-store activities to maximize performance
* Maintain a positive, energetic, and collaborative team environment
* Ensure store compliance with health, safety, and company policies
Requirements:
* Previous retail experience, with some leadership or supervisory experience, ideally in FMCG/Big Box retail
* Strong communication and interpersonal skills to inspire and lead a team
* A proactive, positive attitude with ownership of tasks
* Exceptional customer service skills and a passion for retail
* Strong organizational and problem-solving abilities
* Ability to handle multiple tasks and manage time effectively
* Flexibility to work early mornings, evenings, and weekends
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