Consultant, Delivery Lead – Know Your Colleague Program (12‐month Fixed Term Contract)
As part of the People & Culture team, you will support the Know Your Colleague (KYC) program, driving risk management, business analysis and program delivery.
Responsibilities
* Translate business needs, regulatory obligations, and risk requirements into clear, structured, and actionable requirements for delivery across the KYC program.
* Partner with the Program Manager, Delivery Leads, Risk, P&C, Technology, and operational stakeholders to ensure solutions are fit‐for‐purpose, compliant, traceable, and aligned to NAB frameworks, policies, and ways of working.
* Ensure the scope, processes, data, controls, and business outcomes are clearly defined, documented, validated, and delivered.
* Support solution design review to maintain requirements registers, change logs and traceability matrices.
* Support testing activities such as user acceptance testing (UAT), requirements validation and defect triage.
Qualifications
* Demonstrated experience as a Business Analyst or Delivery Lead in a risk‐management and/or compliance‐focused program.
* Proven success delivering large‐scale programs or regulatory initiatives within a complex, regulated organisation.
* Exceptional experience working within risk, compliance or control‐heavy environments.
* Ability to translate regulatory or policy requirements into business and functional requirements.
* Knowledge of enterprise delivery frameworks, governance and risk‐management processes.
* Experience with HR, identity or people‐related data sets.
* Strong business analysis skills, including process mapping and business process re‐engineering.
* Strong stakeholder engagement, facilitation and analytical problem‐solving skills.
* High attention to detail and documentation quality coupled with a continuous improvement mindset.
We know that our people make us who we are. We have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
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