About the role
We are seeking an experienced and friendly Medical Receptionist to join our dedicated team at Perfect Medical Care in Woy Woy, NSW. This part-time or casual role will involve providing exceptional customer service and administrative support to our General Practitioners and patients.
What you'll be doing
1. Greeting and welcoming patients, both in-person and on the phone, in a warm and professional manner
2. Scheduling and managing patient appointments efficiently
3. Handling patient inquiries and providing information about our services
4. Maintaining accurate electronic patient records
5. Assisting with medical billing
6. Performing general administrative duties to support the smooth running of the practice
What we're looking for
1. Previous experience as a medical receptionist or in a similar customer service role within the healthcare industry
2. Strong communication and interpersonal skills, with the ability to interact with patients, medical staff and other stakeholders in a professional and empathetic manner
3. Excellent organisational and time management skills, with the ability to multitask and prioritise tasks effectively
4. Proficiency in using medical practice management software and Microsoft Office applications
5. A commitment to maintaining confidentiality and upholding patient privacy
6. A friendly, patient and helpful attitude, with a genuine interest in providing high-quality customer service
What we offer
At Perfect Medical Care, we are committed to creating a supportive and rewarding work environment for our employees. We offer a range of benefits, including:
1. Above award rates with opportunities for professional development
2. Flexible work arrangements to help you maintain a healthy work-life balance
3. Access to ongoing training
4. A collaborative and friendly team culture where your contributions are valued
If you are an enthusiastic and dedicated Medical Receptionist who is passionate about providing exceptional patient care, we encourage you to apply for this role. Please click the "Apply Now" button to submit your application.