Job Opportunity
Seeking a highly skilled professional to manage maintenance contracts and deliver exceptional results for customers.
Key Responsibilities:
* Oversee the execution of maintenance contracts to ensure obligations, KPIs, and standards are met.
* Build strong relationships with customers and meet their expectations.
* Develop and manage budgets, tracking performance against targets.
* Use data analytics to monitor and report on contract performance.
* Lead contract renewals and new agreements, ensuring compliance with industry regulations.
* Collaborate with various teams, including engineering, planning, commercial, and finance.
* Provide leadership and support to team members.
Requirements
To succeed in this role, you will have:
* Experience in customer service, contract management, or field service in mining, resources, or heavy industry.
* Proven track record in high-performing teams delivering measurable results.
* Strong commercial and budget management skills.
* Experience with data analytics tools (desirable).
* Relevant degree or trade qualification; MBA or equivalent experience desirable.
* Knowledge of industry regulations and compliance requirements.
About the Role
This is an exciting opportunity to join our team and contribute to delivering value to customers. We are looking for a motivated individual who can work effectively in a collaborative environment and meet the challenges of this role.