About the Role
We're transforming convenience retail and seeking dynamic leaders to shape our vision.
As a key player in our team, you'll use your experience to inspire and develop our retail staff, enhance their customer service and operational skills, and embody our values.
Our Store Leaders assist in managing day-to-day store operations, including opening and closing procedures, cash handling, and ensuring compliance with safety and regulatory standards.
They support, coach, and motivate the store team and foster a collaborative work environment.
Your Responsibilities:
* Customer Service Excellence: Lead by example in providing outstanding customer service, addressing customer inquiries, and resolving complaints to ensure a positive experience.
* Inventory Management: Assist in monitoring stock levels, managing inventory, placing orders, and ensuring the store is well-stocked and organized.
* Drive Performance: Focus on profitability while managing costs, expenses, and waste.
* Adapt and Excel: Thrive in a fast-paced, compliance-driven environment while balancing competing priorities.
* Execute Strategy: Bring our convenience retail strategy to life.
Flexibility to work weekends and overnights when needed.
Key Qualifications:
* Previous retail or customer service experience preferred.
* Ability to operate POS and handle cash accurately.
* Strong communication and teamwork skills.
* Flexibility to work across a 7-day roster, including nights and weekends.