Job Title: Guest Transport Manager
We are seeking a highly skilled and experienced professional to join our team as a Guest Transport Manager. This is an exciting opportunity to oversee the transport team and deliver exceptional service to our VIP guests.
Key Responsibilities:
* Lead and mentor the Guest Transport team to provide outstanding service
* Act as the primary contact for guests in Hamilton Island, managing pre-arrival, stay, and follow-up arrangements
* Collaborate with departments to create seamless guest experiences
* Ensure brand standards are met for loyalty program benefits
Requirements:
* Exceptional communication and interpersonal skills
* Proven experience in guest relations within a luxury hotel environment
* Strong leadership and team management abilities
* Proficiency in hotel management systems
What We Offer:
* World-class staff facilities, including excellent subsidised accommodation
* An exciting and ever-changing staff activities calendar
* Extensive career development opportunities
* IHG Australia's myBenefits program
As a Guest Transport Manager, you will be responsible for leading a high-performing team to deliver exceptional service to our guests. If you have a passion for delivering outstanding results and creating memorable experiences, we encourage you to apply for this exciting opportunity.