About the Role
As a Western Australian Government agency, we provide shared services to the state's public health system.
We work behind the scenes to ensure the WA health system runs smoothly.
Key Responsibilities
* Responding to and resolving customer interactions at first contact or directing the interaction to the appropriate business unit for resolution.
* Delivering exceptional customer service to our customers.
* Promoting the Contact Centres role and services.
* Processing documents with a high level of accuracy.
What You'll Get Out Of It
* A competitive salary.
* 11.5% employer contributed superannuation into a fund of your choice.
* Access to generous salary packaging arrangements.
* Professional development opportunities and study leave/assistance.
* Flexible working and leave arrangements.
* Discounts with corporate partners.
* Health and well-being initiatives.
* An Employee Assistance Program.
* Other professional and location-based allowances.