About the role
Bowen Tyre & Mechanical is seeking an experienced Service Administration professional to join our team in Bowen, Queensland. This full-time role will be responsible for providing administrative support to our service and repair operations, working closely with our manager to ensure the smooth running of our busy workshop.
What you'll be doing
* Scheduling and coordinating customer appointments for vehicle servicing and repairs
* Processing and tracking customer work orders and invoices
* Liaising with customers to provide updates on the status of their vehicles
* Maintaining detailed records and documentation
* Assisting with the procurement of parts and supplies
* Providing general administrative support to the service team as required
* Workplace safety and compliance
* Supervising, mentoring and motivating workshop staff to deliver outstanding outcomes. Experience preferred however training available for the right candidate.
* Hands on workshop assistance when/where required
What we're looking for
* Proven experience in an administrative or customer service role, within the automotive industry an advantage
* Excellent communication and interpersonal skills, with the ability to liaise effectively with customers, suppliers and the service team
* Strong organisational and time management skills, with the ability to prioritise multiple tasks and meet deadlines in a fast paced and busy environment
* Computer and Office software proficiency required for computer-based tasks
* A skilled eye for accuracy and a commitment to providing high-quality service
* Must have a current Australian driver's licence
* Forklift ticket an advantage
What we offer
Bowen is a small town in tropical North Queensland and well known for its beautiful beaches. At the Top of The Whitsundays, it is located halfway between Townsville and Mackay.
At Bowen Tyre & Mechanical, we pride ourselves on creating a positive and supportive work environment for our team. We offer competitive remuneration, opportunities for career development, and a range of employee benefits, including discounts on vehicle servicing and repairs. If you're looking to join a dynamic and growing business, we'd love to hear from you.
We offer the successful applicant a Permanent full-time role working Monday-Friday 8:00am to 5:00pm and occasional Saturdays. This is a 'Front of House' Office Position and Working from Home' option is not available.
Apply now for this exciting opportunity to be part of our Bowen Tyre & Mechanical team. Please ensure your Resume and Covering Letter are supplied for your consideration. Don't quite tick all our boxes? We encourage you to still apply, focusing on your strengths and how you can add value to our team