Overview
atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives. We work with people to identify their goals and aspirations, build skills and job-readiness, and support them through interviews and into employment. We also work with prospective employers to ensure their needs for recruiting new team members are met. Our approach is to support a person in the way that most helps them transform their life, in pursuit of our belief that work’s for everyone.
You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.
Job Title and Location
Employment Specialist (on-site) – Tamworth, New South Wales, Australia.
Responsibilities
- Encouraging and motivating clients through appropriate activities to find their own employment;
- Building relationships with local employers to source job opportunities for our clients;
- Placing clients into sustainable employment leading to outcomes;
- Ensuring all activity is appropriately recorded, documented and adheres to compliance and/or contractual requirements;
- Ensuring our clients, employers and those we work with receive exceptional service at every stage of the process.
Qualifications and Attributes
- Experience in customer service or a client-facing role;
- Ideally, demonstrated experience of working with people overcoming challenges;
- Comfortable liaising with multiple external and internal stakeholders;
- Confident working toward KPIs and making placements that result in sustainable employment for clients and employers;
- Desire to be part of the atWork Australia family with a true belief in our purpose: to connect people and business, so both can thrive;
- Hold a current Driver’s Licence;
- NO PRIOR EMPLOYMENT SERVICE EXPERIENCE NECESSARY!
Perks and Benefits
- On-the-job training and ongoing career development with national opportunities;
- Job stability and guaranteed full-time hours;
- Achievable incentive schemes;
- Access to benefits including health insurance discounts, psychology services, additional leave, roadside assistance and paid parental leave.
AtWork Australia Values and Inclusion
We are an Equal Opportunity Employer and welcome people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians. We are happy to adjust our recruitment process to support accessibility needs.
Seniority level
- Entry level
Employment type
- Full time
Job function
- Customer Service
Industries
- Wellness and Fitness Services
Other postings and updates from our network may be shown for context (e.g., related roles in the area).
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📌 Employment Services Roles
🏢 Atwork Australia
📍 Tamworth