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Case worker

Australian Red Cross
Posted: 8 May
Offer description

Case Worker - Birth Family Advocacy Support Service

* Maximum term opportunity until 30th June 2026.
* Full time hours
* Work for the largest humanitarian movement and support vulnerable communities.

About Us

Australian Red Cross is part of a global humanitarian movement that supports people and communities in times of need. Our vision is to create a world where everyone can live with dignity.

About the role

This position involves providing information and advocacy support to families engaged with our service, as well as mentoring and guiding team members. The successful candidate will also assign referrals to case workers in the team and work closely with the Manager to review case allocation and workflow.

The Birth Family Advocacy Support Service provides assistance to birth families from diverse cultural backgrounds who are at risk or have children in care. Key responsibilities include direct client support, stakeholder engagement, and volunteer leadership.

What we seek in a candidate

* Provide information and advocacy support to birth families involved with Child and Youth Protection Services and the Children's Court.
* Ability to develop and maintain collaborative relationships with stakeholders and clients.
* Demonstrated leadership and management experience with staff and volunteers.
* Previous experience in case work, including preparing written materials to support birth families.
* Ability to facilitate workshops and presentations of the program to clients and stakeholders.

An Australian driver's licence and Working with Vulnerable People Check are mandatory requirements for this role.

Benefits that support your wellbeing

We offer competitive salary packaging, including opportunities to reduce tax liability and access additional leave. You'll also enjoy specialist advice on nutrition, sleep, resilience, and mindfulness, as well as guided meditation and other wellbeing programs.

Additional Information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Competitive salary + superannuation + salary packaging options.

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We welcome diversity and inclusivity, and are committed to zero tolerance of any harm to children.

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