Take the next step in your hospitality career and lead, mentor, support, and assist your team to provide the best service we can to our residents!
New Opportunity
* Join our team at UniLodge @ Western Sydney University – Campbelltown until 29 August 2026.
* Drive an outstanding resident experience and contribute to our great culture!
* At UniLodge we can offer you a rewarding career with opportunities for professional growth and development.
UniLodge specialises in student accommodation and has been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australia and New Zealand. We employ a team of over 1200 people who are dedicated to our vision, "To build inclusive communities for inspired living".
Who You Are
Being a leader at UniLodge means being able to lead, coach and motivate your team to be at their best. You will be more than just a friendly presence; you are a crucial link in creating a supportive culture and inspiring community for our residents. You will be equipped to handle a fast‐paced environment, keen to hear others' views and will be comfortable taking accountability for your decisions. Whilst providing an exceptional experience is your forte, you will have a natural ability to resolve problems and adjust plans as you go. You will have demonstrated highly developed communication and organisation skills and will be resilient when working under pressure.
Key Responsibilities
* Lead the front‐line team to assist residents with enquiries related to their residency, studies, general needs, and overall wellbeing.
* Build a high‐performing team, and ensure that direct reports receive timely feedback on their performance.
* Provide assistance with recruitment, and the delivery of relevant training and development opportunities to ensure that team members can reach their true potential.
* Ensure that accurate accounting of all resident related accounts for rental and sundries.
* Maintain control over the delivery of a quality accommodation product for resident requirements.
* Complete the check‐in and check‐out process for our residents at the beginning and end of their tenancy.
* Liaise with third parties regarding building facilities management including maintenance, contract cleaners, security etc.
Mandatory Requirements
* Unrestricted Work rights in Australia
* National Police Check
* Working with Childrens Check
* First Aid & CPR (or willing to obtain)
Why Unilodge
Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this. Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities, performance recognition programmes, and tools and resources to support mental health and wellbeing. And because everyone leads unique lives, we offer a variety of leave options including study leave, parental leave entitlements, etc.
Join Our Team
If you are interested in working with us, please submit your application as soon as possible — outlining all the amazing qualities and skills you can bring to our team.
UniLodge Living Group, and our brands, is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, we require all candidates to declare any history of being investigated for or engaging in gender‐based violence. This approach aligns with our dedication to upholding the highest standards of integrity and accountability within our organisation and meets the requirements of the National Higher Education Code to Prevent and Respond to Gender‐based Violence.
Our organisation is proud to be an equal opportunity employer. We embrace diversity and are dedicated to fostering an inclusive environment where every individual's unique experiences and contributions are valued. If you are interested in joining us, we welcome your application.
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