About the Role As a Banking Consultant, you are to provide exceptional levels of sales and service supporting customers via face-to-face interaction and inbound & outbound calls with banking enquiries, account openings and/or processes while balancing team, customer, risk and performance outcomes. Suncorp Bank encourages continual learning and adaptation to the latest digital customer engagement tools. You will be part of a team that values digital empowerment & digital fluency; we help customers transition to a more convenient banking experience by giving them confidence in using digital banking options. We are committed to a future-forward culture, blending personal relationships with cutting-edge digital solutions. Key Responsibilities: