Imperial Hotel Gold Coast (formerly Palazzo Versace) offers the ultimate luxury hotel experience. The hotel boasts a stunning waterfront location, breath-taking architecture, lavish accommodation and Italian craftsmanship across the hotel. Indulge in award-winning restaurants, memorable meeting and event spaces, The Beauty Room, wellness centre, water salon and our own private marina.
About the role
Reporting directly to the Front Office Manager you will provide exceptional service to all our guests. As a Front Office professional, you will have the knowledge and experience to guide and assist the Front Office team to excellence, whilst maintaining the hotel's standards.
About you
* Energy and passion for the Hospitality Industry
* Dynamic individual with an ability to multitask with efficiency
* Confident communicator with the talent to build strong relationships with internal and external stakeholders
* Ability and enthusiasm to assist other hotel departments to ensure total guest satisfaction
* Exceptional written and verbal communication skills
* High level of proficiency in MS Office suite
* Excellent time management skills with a strong attention to detail
* Proven ability in RMS property management system preferred
* Previous experience within a similar 5-star environment
* Flexibility to work rotating shifts
If you are enthusiastic about delivering an experience that consistently surprises and delights our guests, please apply now.