THE ROLE
This is a Casual Support Worker opportunity, the successful candidate must be available to commit to sleepover shifts and weekends.
Working as part of a dynamic team, the Family Violence Support Worker assists the work of Case Managers and Children and Young People's Practitioners to implement goals and meet needs identified in client plans. The Family Violence Support Worker has the primary responsibility to assist in the co-ordination and delivery of practical supports and linking to community resources for Refuge Victoria clients. The role supports the day-to-day operation of the refuge sites including property readiness for clients, managing queries and general support tasks as directed by Team Leader or Refuge Manager.
RESPONSIBILITIES
* Comprehensive intake and induction to clients on arrival and orientation to local area
* Assist with the coordination and access to a range of community services and supports to meet needs identified in client case plans, e.g. child‐care, relocations, shopping
* General practical and emotional support to clients, inclusive of client transport to appointments i.e. dental, medical, Centrelink, child‐care, bank, maternal health
* Update and maintain client information and other relevant support material
* Attend client meetings with case managers to assist with implementation of case plan goals, prioritise tasks and share and escalated safety or risk concerns identified or reported
* Prepare accommodation and maintenance jobs/reporting for refuges, which can include cleaning, laundry, sorting of donations and ordering/managing supplies in office and pantry
KEY SELECTION CRITERIA
* Experience in delivery of services responding to women and children facing family violence
* Diploma in Community Services or equivalent and working towards a Bachelor of Social Work or other equivalent qualification as per mandatory minimum education requirements – Recommendation 209
* Case or support work experience with skills working with families, mental health, disability and/or alcohol and drug issues
* Knowledge of the MARAM (Multi‐Agency Risk Assessment and Management Framework)
* Availability to work a variety of shifts including weekdays, weekends, nights and sleepovers as per the SCHADS award. Working sleepover shifts is an essential part of the casual role.
* Highly developed organisational skills and ability to prioritise competing demands
In line with Sections 12 and 28 of the Equal Opportunity Act 2010 (Vic), our service delivery roles are held exclusively by women to ensure we best meet the needs of the women and children we have in service.
WHAT'S ON OFFER
* Level 4 rate of the SCHADS award
* Salary packaging
* Generous salary packaging and novated leasing
* Ongoing training & development
* Must be available to work varied shifts across weekdays and weekends
* Must be available to work sleepover shifts
Combine your qualifications and experience with your personal passions and values, in a role that changes the lives of some of our community's most vulnerable people. Working alongside a supportive and compassionate team who are committed to creating a safe and free life for people escaping family violence.
ABOUT US
Refuge Victoria is a not‐for‐profit Specialist Family Violence Organisation that provides refuge/crisis accommodation and support to women and children as they begin their journeys to a safer and happier future. We have been responding to family violence and changing people's stories for over 40 years. Refuge Victoria is the largest provider of refuge/crisis accommodation in Victoria with three core refuges, 15 refuge properties and nomination rights to 35 Transitional Houses.
Refuge Victoria is committed to the principles of cultural safety and inclusion of all people from diverse backgrounds and to the safety and inclusion of those with a disability. We support women and children experiencing homelessness from family violence, providing not only crisis accommodation but also risk assessment, case management support and outreach case management support to clients in transitional properties and/or private rental.
Refuge Victoria is committed to protecting children and young people from all forms of harm and abuse. As an employee you will be required to report any concerns raised by, or on behalf of, children and young people in accordance with mandatory reporting, reportable conduct, and incident management procedures. Everyone at Refuge Victoria has a role to play in keeping children and young people safe and your role will support and drive this commitment, ensuring individuals and teams always behave appropriately towards children and young people.
The successful applicant will need to undertake a national police check, referee checks, be fully vaccinated for Covid‐19 and have a Working with Children Check.
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