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Records officer

Hervey Bay
Fraser Coast Regional Council
Posted: 16h ago
Offer description

At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose ofBuilding Better Communities Together.

What we are looking for:

We're seeking a motivated and detail-focused Records Officer to join our high-performing professional Records team. You'll play a critical role in delivering a confidential accurate and efficient document management service across Council.

You'll be someone who takes initiative and works efficiently to complete your daily workload with accuracy and attention to detail. You'll thrive in a busy environment where priorities can shift and be motivated to take on project work once your core tasks are complete. Your proactive approach and drive for continuous improvement will help support the team's ongoing success.

What your day will look like:

* Accurately entering, maintaining and validating data in Council's corporate systems
* Processing financial transactions including receipting and setting up direct debit applications
* Ensuring compliance with the Public Records Act 2023 and Council's information management policies
* Supporting and educating internal customers in the effective use of Council's EDRMS
* Managing and distributing incoming mail including external mail runs
* Coordinating outgoing mail through Australia Post for Council departments
* Assisting with project-based scanning and digitisation of historical records

Please click here to view a Position Description for a full outline of the position.

What you'll need for success:

* Experience managing records or in a data entry focused position
* Strong attention to detail and organisational skills
* A commitment to confidentiality and following process

Benefits of Working with Council

Committed to providing quality services to our community we strongly support an inclusive and values driven culture recognising your individual skills knowledge and talent. As part of this we have implemented our Leadership Development Program Boss to Coach.

We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022 as well as winning the LGMA 2023 Excellence in Innovation award. Click here to review our Employee Value Proposition.

What we Offer:

* Values based culture
* Employee discount shopping program
* Professional development
* Flexible working arrangements including work from home
* Study assistance program
* Novated leasing
* 24/7 access to Employee Assistance Program
* Paid maternity and paternity leave
* Paid emergency services leave
* Uniform subsidy
* Years of service rewards

Apply Now:

Applications close 11pm on Monday 12th January 2026

For further details please contact Kas Plummer Senior Records Officer on

Fraser Coast Regional Council is an Equal Employment Opportunity employer.

Required Experience:

Unclear Seniority

Key Skills

* General Counsel
* Information Management
* Adobe Acrobat
* HIPAA
* Information Governance
* Records Management
* Sharepoint
* Filing
* Knowledge Management
* Medical Records
* iManage
* Taxonomy

Employment Type : Full-TimeExperience: yearsVacancy: 1

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