Mid-Senior Leadership Role
We are seeking an experienced and customer-focused professional to join our team as a Branch Manager.
This role offers a unique opportunity to lead a team and drive sales activity to achieve business objectives.
About the Job
The successful candidate will be responsible for the overall performance of the branch, including coaching, mentoring, leadership, and direction. They will also be required to deliver a brilliant, consistent, and engaging experience to customers and partners.
Key Responsibilities
* Work quickly and with purpose for customers, putting them at the centre of everything you do
* Be responsible for the overall performance of your branch through coaching, mentoring, leadership, and direction
* Drive sales activity to achieve business objectives by actively identifying cross-sale opportunities
* Deliver a brilliant, consistent, and engaging experience to our customers and partners; making sure everyone within your team understands the importance of delivering this every time
Requirements
* Proven experience in retail banking management or leadership roles is essential
* Customer-centric thinking
* Ability to Influence, coach, and work collaboratively with your team
* A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile
Benefits
All new Branch Managers receive NAB's tailored onboarding and training program to ensure they are set up for success. As a reward for your success and passion for helping customers, we offer a multitude of benefits including an attractive base salary and fantastic career-growth opportunities.
Culture
We have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. We foster an inclusive environment, where all colleagues' unique backgrounds and identities are understood, respected and celebrated.
We strive to be the most customer centric company in Australia and New Zealand, delivering real results for customers while keeping things simple.