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Team leader - hospital billing, claiming and debt recovery | (e-966)

Adelaide
Sa Health
Debt Recovery Advisor
Posted: 19 September
Offer description

**Job no**: 895557
**Work type**: Full time
**Location**: Adelaide Metro Northern
**Categories**: Administration, Business and Management, Accounting and Finance
- **Northern Adelaide Local Health Network - Modbury Hospital - Modbury**:

- **Salary**: $76,561 - $80,256 p.a.** **plus Superannuation and Salary Sacrifice benefits** **- ASO4**:

- **Ongoing Full-Time**

**About the Role**:
Are you an exceptional leader with a proven track record in healthcare billing, claims management and debt recovery? The Northern Adelaide Local Health Network is seeking a highly motivated and experienced Team Leader to oversee our Hospital Billing, Claiming and Debt Recovery operations.

The Northern Adelaide Local Health Network (NALHN) is a leading provider of public healthcare services in South Australia.

As the Team Leader, you will be responsible for leading a dedicated team of professionals, ensuring the efficient and accurate billing, claiming and debt recovery processes for our healthcare services. Your exceptional communication skills, attention to detail and problem-solving abilities will be instrumental in driving operational excellence and maintaining compliance with industry regulations.

Key Responsibilities:

- lead, mentor and develop a high-performing team, fostering a collaborative and customer-centric culture
- oversee the accurate and timely processing of hospital billing, claims and debt recovery activities
- implement and maintain robust quality control measures to ensure data integrity and compliance
- collaborate with cross-functional teams to streamline processes and enhance operational efficiencies
- analyse performance metrics and identify opportunities for process improvement
- provide expert guidance and support to staff, ensuring adherence to policies and procedures

**About You**:
Are you dedicated, compassionate and enthusiastic looking for an opportunity to join a dynamic, growing healthcare network where you will be part of a supportive team delivering high quality care to the community? If so, then this could be the opportunity for you. This position will offer you professional growth opportunities within a supportive and inclusive culture.

**About Us**:
The Northern Adelaide Local Health Network (NALHN) serves over 400,000 people in northern Adelaide with a comprehensive range of high-quality medical services, including emergency, surgical, obstetric, neonatal, paediatric, oncology, geriatric, palliative care and rehabilitation, and mental health care. Recently, NALHN has upgraded its facilities and plans to expand further. The network provides primary health care with a focus on community health promotion and chronic disease management. With nearly 6,500 employees, NALHN emphasises quality care and a supportive work environment guided by respect, integrity, and accountability. Our core values foster excellence, innovation, and equitable health outcomes.

At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows.

**Benefits of working at NALHN**:
From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you'll find there are lots of benefits of working with Northern Adelaide Local Health Network.

Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed.

Relocation assistance may be available for successful applicants from interstate or overseas.

NALHN supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

**Check(s)**:
**Immunisation Risk for this position is**-** Category B (indirect contact with blood or body substances)**

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. **Job Ref: 895557**

**Enquiries**:
Toni Smith

Revenue Manager

Phone: (08) 8133 2319

**Application Closing Date**:
21 March 2025 **-** 11.55PM

**Role Description and Further Information**:
**Advertised**: 07 Mar 2025 Cen. Australia Daylight Time
**Applications close**: 21 Mar 2025 Cen. Australia Daylight Time

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