THE ROLE
As a Sales Assistant, you are responsible for providing exceptional customer service to provide a unique and memorable JD experience.
* Act as a brand ambassador, encompassing all things JD from product knowledge to tailored customer service.
* Assist customers with all queries and process sales.
* Work in collaboration with the wider Management and store team to achieve KPI's and targets.
* Support wider team with ad hoc tasks, including VM set up, store cleanliness and presentation etc.
* Escalate any customer complaints to management.
* Consistently complete any mandatory training relevant to product, policy & procedure etc.
WHAT WE'RE LOOKING FOR
* Customer service experience within retail, hospitality or like industry.
* Passionate about sports fashion.
* Maintains a positive can‐do attitude.
* Thrives in a rapid paced, ever‐changing environment.
* Openly shares knowledge with the wider team to achieve common goals.
* An ability to enthusiastically look at a challenge as an opportunity to develop yourself, your career and learn new skills.
* Strong interpersonal and communication skills who thrives in social situations through engagement with customers.
* Flexibility to work various shifts, including weekends and holidays, based on store needs.
WHAT'S IN IT FOR YOU?
* Work with some of the best product and biggest sports fashion brands in the market.
* Training and development to evolve and shape your career.
* Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre.
* Treat yourself with our attractive staff discount! This can also be used for friends and family.
* Access to our Employee Assistance Program & Mental Health champions.
* One month paid parental leave for full‐time employees.
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