Senior specialist, sales engineering

Founding Solutions Engineer – Sydney. Join our fast‐growing team to support clients in integrating our innovative online payments platform.

• Support the Commercial team to position Checkout.com's products, solutions and services, and ultimately help to win deals. You will be a key partner to Sales on all matters related to product, payments, regulation and tech.
• Understand merchant requirements and technical needs, map these to our APIs and products, create solution designs and internal documentation.
• Run demos, build \"show-me\" payment flows, create POCs, customise and create presentations.
• Provide thought leadership on all aspects of payment performance – Acceptance Rate, Fraud Prevention, Tokenisation, Payment Methods and others.
• Lead all technical interactions with merchants, from chats and calls to meetings and workshops until the deal is won.
• Act as a product champion for ANZ leads, liaise with central product leaders on roadmap deliverables, market needs and prioritisation.
• Support the BID management team with RFP and RFI responses.
• Enable internal functions – commercial and tech – with market and merchant feedback on product capabilities. Champion product change and improvement.
• Remain constantly up‐to‐date with industry standards, solutions and market developments.
• Be an expert of Checkout.com's platform and product.

• Minimum 3–5 years experience as a Sales Engineer, Solutions Architect, Pre‐Sales Consultant, Implementation Engineer or TAM.
• Experience working in a technical client‐facing role.
• Drive results with a strong commercial focus and proactive approach.
• Communicate effectively to both technical (developers, product) and business (payments, finance, c‐level) stakeholders.
• Thrive in a fast‐paced environment.
• Translate technical jargon into layman's terms.
• Problem‐solver: reproduce, isolate and explain issues using logs, API responses and tests.
• Highly organised and able to prioritise shifting workloads and responsibilities effectively.
• Familiar with API‐based integration methods, associated best practices and related tools/frameworks (REST/JSON APIs, Postman).
• Experience with at least one common front‐end (pure JavaScript, React, Angular, etc.) and back‐end (Java, .NET, Python, Node, etc.) technology.

• Payments industry exposure with an understanding of the related rules and regulations and payment schemes.
• Understanding of end‐to‐end payment flow.
• Experience with 3DS, Network Tokenisation, Apple/Google Pay, Open Banking or fraud‐risk engines.
• Familiarity with PSD2/PSD3/PSR, FCA, ISO‐8583.
• Former engineering, developer or product manager background.
• Held prior roles in the e‐commerce industry.

We create the conditions for high performers to thrive, through real ownership, fewer blockers and work that matters from day one. Here, you'll move fast, take on meaningful challenges and be recognised for the impact you deliver. We work as one team and back each other to succeed. Whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. We set you up for success and make our process as accessible as possible – let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.