Join to apply for the L'Occitane Counter Manager - David Jones Macquarie role at L'Occitane Australia .
About David Jones
The David Jones and Country Road Group are a diverse and highly regarded collective of brands. Our ambition is to become global leaders in retail by building a family of people as diverse and passionate as we are. We nurture the unique talents of our people and work with them to create a rich and varied career, setting a new standard of retail in the Southern Hemisphere. By enabling and empowering our employees, David Jones is a destination for endless possibilities.
Our vision is to be Australasia's premium lifestyle retail destination, achieved through:
* Delivering a curated and differentiated premium product offer,
* Enabling our customers to shop wherever, whenever, and however, they choose,
* Providing brilliant customer service and experiences.
About The Role
Reporting directly to the Sales Manager, you will gain exposure to our world-class Store Management team & Beauty Brands. You will be responsible for driving L'Occitane's counter performance. As a Counter Manager, you will lead by example and coach your team to ensure a 5-star service, supporting their growth.
As a Part-Time L'Occitane Counter Manager, you will act as a Brand Ambassador, inspiring your team to deliver exceptional, personalized customer service. Your responsibilities include:
* Personally driving sales and delivering exceptional customer service,
* Working collaboratively to meet KPIs and sales targets,
* Ensuring visual merchandising standards are maintained,
* Monitoring inventory and stock management,
* Ensuring compliance with company policies,
* Resolving customer queries and complaints promptly,
* Supporting the Sales Manager in coaching and onboarding new employees,
* Sharing your passion for beauty and providing product knowledge and recommendations.
This role involves working 15 hours per week, Thursday to Saturday from 12 pm to 5 pm.
About You
You should be a qualified Beauty Therapist or Makeup Artist (Diploma or Certificate), with previous management experience in a customer-facing role within beauty or retail. Flexibility to work retail hours, including late nights and weekends, is essential. You must possess excellent service, selling, and communication skills, with the ability to coach and motivate others. High emotional intelligence and a professional stance are also required.
What's In It For You
You will enjoy a highly competitive incentive scheme, a high-performing and supportive culture, and opportunities for personal growth and career development within an iconic organization.
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