Job Type: Permanent - Full Time
Location: Bendigo, VIC, Australia
Job Category: Print Service
About This Role
This role involves supporting our customer base by providing high‐quality technical support and customer service to a range of equipment. The print technician provides high‐quality servicing of Viatek equipment to the Viatek customer base. The Print Technician works closely with the local Service Work Controller to ensure calls are responded to in a timely and effective manner. The Print Technician follows all local procedures related to vehicle maintenance, service calls, call‐offs, van stock, and other tasks as appropriate to the role.
This role is based from our Bendigo Office – 2 Contempo Court, Bendigo, Victoria and involves travel to customer sites.
About Viatek
Viatek is regional Australia's leading independent supplier of FBAU and HP office solutions, and commercial production equipment. We operate 20 locations across Victoria, New South Wales and South Australia and have been supporting the communities in which we operate for over 40 years.
What We Are Looking For
We are looking for someone who is passionate about what they do. They value high‐quality service and understand the importance of customer relationships.
* Previous experience in all aspects of photocopier and printer servicing is key for this role.
* Comprehensive knowledge of digital copying technology, networking technologies and a strong mechanical aptitude.
* At least 3 years of experience in a similar role or relevant qualifications (AQF certificate III / relevant diploma).
* Strong knowledge of the Microsoft Office Suite, great organisational skills, willingness to learn.
* Ability to work autonomously or within a team.
* A valid Australian drivers licence is essential, as well as the ability to obtain a Working with Children Check and a National Police Check.
* Fluent English written and verbal skills.
Benefits
In order for you to be successful in this role we will provide you with an onboarding program that includes:
* System led new starter paperwork collection
* Face to Face (or Teams) company induction with the People and Culture team
* Role specific training with your team
* Documentation practices and procedures
* Ongoing training tailored to your areas of interest
* Access to a wide range of team members that provide support and assistance
You will have access to Viatek's range of employee benefits and a competitive salary. Annual formalised salary reviews will be conducted.
Why consider Viatek?
We have built a strong culture based on trust and respect, with high quality leaders and teams that support one another.
Applications for this position open 8 June 2026 and close 3 July 2026.
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