Servicing North Brisbane area
- Permanent Full-time role
ABOUT COCA-COLA EUROPACIFIC PARTNERS
We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move, and sell some of the world's most loved drinks.
We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies, and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.
ABOUT THE TEAM
The EQS Operations team is a dynamic environment that is responsible for the warehousing, set up and delivery of CCEP's equipment for our valued customers. This includes but is not limited to, inventory management, set up and management of delivery teams and supply of CCEP's wide range of equipment. The Role of the EQS Field Service Technician is to support the CCEP Sales teams in driving revenue and growth in the CCEP business by way of ensuring commitments made to CCEP customers with respect to equipment placements and removals are fulfilled.
ABOUT YOUR ROLE
The key objective of the EQS Field Service Technician role is to support the EQS team to provide high quality sales equipment to both internal and external stakeholders to drive sales growth and contribute to the success of KPI's within Equipment & Services department.
WHAT YOU WILL BE DOING
As the EQS Field Service Technician, the key responsibilities for this role include, but are not limited to:
- Service and Support - Infield service and support maintenance for Coca Cola Assets.
- Safety Behaviour - Actively participate in Toolbox Talks, Safety audit completions.
- Beakon compliance - Overdue incidents, hazards and tasks closed out in timely manner, Repair equipment and return it to a field ready condition.
- Equipment Quality - Ensure equipment is prepared for market and does not require a service call within 30days. Quality score >80%
- Efficiency - Ensure equipment refurbishment is completed efficiently, Using only the appropriate and necessary parts to repair equipment
- Inventory Management - Ensure Parts and asset stocktakes and cycle counts are completed as per schedule, Weekly management of outstanding STO's
- Adherence to Process, Policies and use of IT Tools - Ensure standard work procedures are followed, correctly accounts for time at work using the appropriate Time & Attendance systems (e.g. Kronos)
- Continuous Improvement project involvement - Actively participate in maintaining and developing technical skills, actively participate in training, development and assessment programs
LET'S TALK ABOUT YOU
- You hold Electrical or Refrigeration trade qualifications
- You are open to occasional overtime/weekend work and being on call (being on call requires coverage of all metro Brisbane)
- You hold a valid Australian Driver's licence
- You hold a current First Aid licence
- Confident communication abilities with all levels of stakeholders
- Proven ability to problem solve and make quick decisions under time constraints
- Experience dealing with multiple priorities.
- Proven relationship management experience in particular working collaboratively and cross functionally, developing and maintaining relationships with key stakeholders.
- Agile in ways of working and being able to prioritise multiple initiatives.
- Self-motivated, enthusiastic with an ability to be flexible and responsive under pressure.
- Excellent time management and organisational capabilities
- Strong understanding and experience in Equipment and Services department.
- Proficient in systems knowledge (e.g. SAP, MyApps, OSP, Microsoft suite)
- Knowledge of Workplace Health & Safety
WHAT'S IN IT FOR YOU?
- Company car, iphone and ipad
- Attractive pay package
- Free monthly product allowances to share with family and friends (including Coca-Cola, Mount Franklin, Monster, and more).
- Access to additional benefits including Fitness Passport & discounts with our many diverse customers including Microsoft, Lenovo, Hertz, GoGet and Estee Lauder.
- Specialty tools provided by us (you will use your own basic hand tools)
Applications close on the Thursday the 13th of February 2025.
WHY CHOOSE US FOR YOUR NEXT ROLE?
We have an amazing culture at CCEP, to find out more make sure you check out the people stories on our website: HERE
At Coca-Cola Europacific Partners, we are always refreshing the way we work and becoming a more inclusive, diverse and equitable company. It's important to us that you have the best recruitment experience possible, therefore, please let us know what support we can put in place for you in terms of any accessibility adjustments throughout the recruitment process.
Coca-Cola Europacific is committed to the health and safety of all employees and to equal employment opportunity for all employees to ensure that our employees have a safe work e