Job Title: Venue Manager
Lead Hospitality Operations with Excellence.
As a skilled and experienced Venue Manager, you will lead our hospitality operations to deliver exceptional member and guest experiences. Your primary focus will be on driving peak-time operations, food excellence, and high-performance teams.
Key Responsibilities:
* Leadership and Direction: Provide strategic guidance across all areas of the Club's operations, fostering collaboration among staff and stakeholders.
* Service Delivery: Ensure smooth and efficient day-to-day service delivery, focusing on customer satisfaction and operational efficiency.
* Team Development: Lead, mentor, and support staff to promote a positive workplace culture and high performance standards.
* Food and Beverage Management: Work closely with the Executive Chef to develop and execute strategies for growth and quality improvement in food and beverage operations.
* Financial Performance: Manage financial aspects, including budgeting, cost control, and reporting to optimize operational results.
* Compliance: Ensure adherence to relevant legislative, regulatory, and licensing requirements.
* Rostering and Administration: Oversee rostering, stock management, purchasing, and administration functions to maintain operational effectiveness.
Requirements:
* Leadership Experience: Demonstrated experience in a management leadership role within the club or hospitality sector.
* Team Leadership: Proven ability to lead and develop teams, with excellent communication and interpersonal skills.
* Organizational Skills: Strong organizational and problem-solving abilities with a results-driven approach.
* Industry Knowledge: Sound knowledge of compliance obligations within the club and hospitality industry.
We Offer:
A competitive remuneration package commensurate with experience, as well as ongoing professional development opportunities.
Selection Criteria:
* Leadership and Team Management: Demonstrate experience leading and developing teams, including mentoring and engaging Duty Managers.
* Operational Excellence: Provide examples of managing daily hospitality operations, including peak periods, food operations, and events.
* Financial and Business Acumen: Outline experience managing budgets, cost control, and driving operational efficiency and profitability.
* Compliance and Safety: Demonstrate knowledge and experience ensuring compliance with Gaming, Liquor, WHS, AML/CTF, and Safe Food Handling requirements.