Director of Hospitality
Elevate your career in the hospitality industry by taking on the challenge of a Hotel Director role.
As a seasoned leader, you will oversee the daily operations of hotels and motels to ensure seamless service delivery. With a focus on exceptional guest experiences and high-performing teams, this dynamic position requires a blend of leadership, organisational skills, and a keen understanding of customer service.
Key Responsibilities:
* Team Leadership: Recruit, train, and evaluate hotel staff to drive high levels of service excellence.
* Guest Relations: Address inquiries, resolve complaints, and maintain positive relationships with guests throughout their stay.
* Financial Management: Monitor budgets, manage expenses, and achieve profitability through effective financial planning.
* Marketing Strategies: Develop promotional campaigns to attract guests and increase occupancy rates.
* Facility Maintenance: Ensure hotels' facilities are well-maintained, clean, and compliant with health and safety regulations.
* Event Coordination: Organise and manage events, conferences, and meetings held at the hotel.
* Inventory Control: Manage supplies and inventory for hotel operations, including food and beverage services.
* Regulatory Compliance: Maintain adherence to local laws, regulations, and industry standards.
* Customer Feedback: Collect and analyse guest feedback to enhance services and improve the overall guest experience.