Organisation/Entity: Transport For NSW- Job Category: Research and Analysis- Job Location: Sydney, NSW, AU, 2020- Job Ref No: 71067- Employment Type: Permanent Full-Time- Salary Range: $106086.0-$118816.0- **Permanent full time opportunity** based in Sydney, flexibility offered
- Be part of a proactive team oriented environment and forward thinking organisation
- Exciting opportunity to work in a dynamic and collaborative team that values your contribution
**About us**
Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do - and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.
We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.
That means job opportunities in metropolitan and regional areas right across NSW - you have the chance to be part of creating a lasting legacy that will benefit generations to come.
**About the role**
We have an exciting opportunity for a Planning and Portfolio analyst in the Product and Solutions team within the Customer Strategy & Experience branch. The primary purpose of the role is to establish and manage the Digital Products dashboard to provide fact-based information and metric tracking to ensure that Product Managers are informed to make better decisions, determine effectiveness and quality of initiatives and assist with prioritisation of products and product features. This involves coordinating support services in a climate of constantly changing and competing stakeholder requirements and priorities. You will be a part of a team which works together to provide the best possible service to various teams within Transport that are working towards improving the lives of customers and communities by making their journeys safer and efficient.
**What you would be involved in**:
- The ultimate purpose is to provide excellent service that delivers value and meets system and operational requirements. The role involves working on:
- Contribute to strategic planning that balances multiple demands and initiatives from across the Transport Cluster, with sensitivity to relationships with stakeholders and impacts on project delivery
- Work with the Product Managers to enable them to prioritise, review and monitor their initiatives
- Conduct research, and source, collate and compile information to support analysis of associated data and enable informed decision-making.
- Respond to ad-hoc requests for product usage and other requests for internal usage and reporting
- Model collegiate and collaborative behaviours to achieve the greater good for the community, celebrate a diverse workforce, create an environment where people can innovate and thrive, and support people's wellbeing.
**About you**
You are a self-driven, proactive, motivated and autonomous analytics practitioner. The applicant must be able to demonstrate skills such as accountability, judgement and decision making, customer service capability, advanced knowledge and skills in data analytics tools and data visualisation, personal timekeeping and management skills and an ability to adapt. Experience in in interpreting complex data and conveying information to non-technical users in a large complex environment will set you up for success.
For more information on this position, view the role description here
Please note that this is a Transport Service Grade 7 $106,086 - $118,816 plus employer's contribution to superannuation and annual leave loading
**We are the community we serve**
We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.
We enable our people to work in ways that work for them. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.
Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options. ?
**We're certified as a Family Inclusive Workplace**
Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.
Working with Transport gives you access to a range of benefits that help you balance work with the things that matter to you. Look through our Employee Benefits Guid