Join a global leader in supply chain solutions supporting critical medical and pharmaceutical clients across Australia. This is a fantastic opportunity to step into a fast-paced customer service role with a well-established organisation known for high service standards and strong team culture. What’s on Offer • $36 per hour super • Eastern Creek location • Rotating roster between 6am – 6pm, Monday to Friday • Temporary role with potential to become permanent • Supportive national team environment About the Role Reporting to the Customer Service Supervisor, you will: • Manage a high volume of inbound customer calls • Provide professional customer support and problem resolution • Follow up deliveries with outbound calls • Respond to urgent order requests via phone and email • Process customer orders accurately in a fast-paced environment • Liaise with operations to check stock availability • Investigate and resolve customer enquiries and complaints About You • Previous experience in Customer Service or Administration • Experience in call centre, transport or logistics environments highly regarded • Comfortable managing a high volume of calls and orders • Strong communication and problem-solving skills • Excellent attention to detail and data entry accuracy • Driver’s licence and reliable transport required (limited public transport access) How to apply Applications will be reviewed for this role and only suitable applicants will be contacted. Please apply by submitting your resume via the “Apply Now” tab to be considered for the role. We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/member/createjobalert.aspx