Make the move. Make a difference.
Drive performance that supports care.
An exciting opportunity exists to join the Business Practice Improvement – Outpatients Unit as a Clinical Administration Training Officer. This role provides high‐level support to outpatient administration staff and delivers targeted administration training in line with Cairns and Hinterland Hospital and Health Service (CHHHS) business rules and the Specialist Outpatient Services Implementation Standard (SOSIS).
About us:
The Business Practice Improvement – Outpatients unit provides services across the CHHHS, including:
* Smart Referrals Systems support and training
* Administrative Outpatient waitlist auditing
* Business Practice Improvement initiatives in Outpatients
* Data Integrity
* CHHHS Administrative Procedure Manual maintenance
* Training and support for administration across the CHHHS
We're committed to improving the health and wellbeing of people in Far North Queensland by providing high quality acute health care services.
About your role:
* Assist in the ongoing development and delivery of administration training incorporating relevant legislation, policies, procedures and Queensland Health core values.
* Collaborate with relevant stakeholders within the HHS to coordinate updates to the CHHHS Administration Procedure Manual.
* Actively participate in improvement initiates providing project support and coordination when required. Supporting the Business Practice Improvement – Outpatient Unit. Working autonomously when required, using sound judgement to resolve immediate problems.
* Develop and maintain positive, collaborative working relationships with staff, internal and external stakeholders at all levels to implement enhancement.
For more information about this role, please refer to the attached Role Description.
Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.
What we offer:
Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest.
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