Join to apply for the Store Manager | Swatch Collins Street role at Swatch
About Swatch
Swatch is a global watch brand that has become one of the most famous brands in the world, known for its colorful and creative designs.
Since its founding in March
hundreds of millions of watches have been sold worldwide.
Role & Responsibilities
Lead by example and consistently motivate the team to achieve sales targets.
Manage team performance, provide coaching, and address any issues proactively.
Develop team capabilities through ongoing training and support.
Ensure compliance with all company and brand policies and procedures.
Manage staff rosters and oversee time & attendance.
Complete and distribute daily reports to relevant stakeholders.
Receive and reconcile inventory, reporting discrepancies.
Conduct regular quality checks on stock and ensure accurate stock handling procedures.
Support recruitment efforts and interviews.
Deliver comprehensive inductions and follow-up training for all recent hires.
Ensure customer-service standards are consistently met and enhanced.
Resolve elevated customer complaints with professionalism and care.
Skills & Experience
3+ years in a retail Store Manager role within a high-volume store.
High skill set in driving sales and achieving KPIs.
Experience with rostering, staff management, and day-to-day operations.
Highly developed customer-service skills.
Skilled in providing feedback.
Excellent oral and written communication skills.
Sound administrative skills and training experience.
Organised with fantastic time-management skills.
Building and sustaining skilled working relationships.
Strong analytical and problem-solving skills.
Computer literacy (Word, Excel, PowerPoint).
How to Apply
Click APPLY to submit your application.
Job Location
260 Collins St, Melbourne, Australia (Victoria)
Company Address
The Swatch Group (Australia) PTY.
LTD. 40 River Boulevard Level 3 Richmond, Victoria Australia
Job Details
Seniority level: Mid-Senior level
Employment type: Full time
Job function: Retail Luxury Goods and Jewelry
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