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Assistant store manager (2ic) | mandurah

Mandurah
Petstock SO Regional Pty Ltd
Assistant Store Manager
Posted: 4 June
Offer description

Take on the role of Assistant Store Manager at Petstock Mandurah and support the Store Manager in leading a passionate team to deliver world‑class customer service while driving the success of the Petstock Group.


Benefits

* Free access to mental health, financial and wellbeing support services
* Paid additional leave and up to 4 weeks of paid parental leave
* Access to Sonder wellbeing, safety and mental health support service
* Discounted health and wellness services
* Exclusive access to Workplace Banking
* Opportunities for career development through leadership programs


Responsibilities

* Lead by example, mentoring and inspiring the team daily.
* Support the Store Manager in coaching staff to achieve and develop their knowledge and skills.
* Provide an exceptional customer experience consistently.
* Cultivate a strong safety mindset and enforce safety, health and wellbeing practices.
* Assist in managing stock accuracy and ensure adherence to stock integrity processes.
* Maintain visual merchandising standards for all product displays.
* Keep knowledge of pet care, products and services up to date.
* Recruit, onboard and induct high‑calibre new team members.
* Create a fun, supportive in‑store culture that encourages team satisfaction.
* Proactively support local marketing opportunities and sponsorships.


Qualifications

* Experience in a store leadership role or strong desire to progress to retail management.
* Demonstrated drive to achieve and exceed sales targets.
* Strong leadership ability to motivate and build high‑performing teams while fostering a positive culture.
* Ability to prioritise and manage conflicting priorities to complete tasks on time.
* Proven commitment to safe Work, Health & Safety practices.
* Established business acumen and strategic thinking.
* Flexibility and adaptability to changing work environments.
* Strong interpersonal skills with effective relationship building and rapport with customers and staff.

We encourage applications from people of diverse backgrounds and are committed to providing equal opportunities for all.

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