Accelerate Growth with Us
As a Solutions Architect, you will design innovative and high-value solutions for customers, primarily leveraging the Atlassian suite.
This key leadership role requires broad expertise across Atlassian's core focus areas—world-class software development, enterprise service management, enterprise strategy and planning, and teamwork collaboration—complemented by deep, specialized knowledge in one of these pillars.
Your responsibilities will include:
* Delivering strategic solution roadmap discussions with customers, aligning their business objectives with Atlassian capabilities.
* Mapping customers' critical corporate initiatives and strategic goals to measurable KPIs, demonstrating how the Atlassian platform and its System of Work can drive positive business outcomes.
* Acting as a trusted advisor to customer stakeholders, including their technical and leadership teams, enhancing their strategic capabilities through sustained mentorship.
* Setting and communicating a compelling vision for a productive and efficient future for each customer, considering their unique challenges and organizational capacity for change.
* Proactively identifying and cultivating additional product and service opportunities within customer organizations that align with their strategic needs.
Strategic Customer Partnership & Envisioning involves delivering strategic solution roadmap discussions with customers, aligning their business objectives with Atlassian capabilities.
Co-creating multi-year strategic roadmaps and providing architectural oversight is essential for successful adoption and lasting business value.
By joining our team, you'll become part of our community recognized for innovation, impact, and outstanding support.
Key Responsibilities:
* Deliver strategic solution roadmap discussions with customers, aligning their business objectives with Atlassian capabilities.
* Map customers' critical corporate initiatives and strategic goals to measurable KPIs, demonstrating how the Atlassian platform and its System of Work can drive positive business outcomes.
* Act as a trusted advisor to customer stakeholders, including their technical and leadership teams, enhancing their strategic capabilities through sustained mentorship.
* Set and communicate a compelling vision for a productive and efficient future for each customer, considering their unique challenges and organizational capacity for change.
* Proactively identify and cultivate additional product and service opportunities within customer organizations that align with their strategic needs.
* Co-create multi-year strategic roadmaps and provide architectural oversight necessary for successful adoption and lasting business value.
Requirements:
* Broad expertise across Atlassian's core focus areas, including world-class software development, enterprise service management, enterprise strategy and planning, and teamwork collaboration.
* Deep, specialized knowledge in one of Atlassian's core focus areas.
* Ability to act as a trusted advisor to customer stakeholders, including their technical and leadership teams.
* Excellent communication and presentation skills, with the ability to deliver strategic solution roadmap discussions and presentations.
* Strong analytical and problem-solving skills, with the ability to map customers' critical corporate initiatives and strategic goals to measurable KPIs.
* Ability to co-create multi-year strategic roadmaps and provide architectural oversight necessary for successful adoption and lasting business value.