Business Development Manager
Location: Victoria (Pakenham) and New South Wales (The Entrance)
Work Type : Full Time
About Us
Outlook Australia's vision is to create an inclusive society for all. We are a thriving, sustainable organisation dedicated to promoting the empowerment of people with disabilities and those experiencing disadvantage. We operate through two key divisions: Community Services, which provides life skills, in-home care, and community access support, and Social Enterprise, which creates employment opportunities for people from disadvantaged backgrounds.
Our goal is to be Australia's exemplar for inclusion by 2030, having increased our impact tenfold. We are driven by our values: Better Every Day, Achieve It Together, Be Authentic, and Own Your Actions.
About the Role
As our Business Development Manager, you’ll be at the forefront of expanding our footprint across the NDIS, TAC, Homecare, Aged Care, and CHSP sectors. You’ll drive strategic outreach, build strong referral networks, and identify emerging community needs to shape impactful service delivery.
Key Responsibilities:
•Build and maintain a robust referral and engagement pipeline across key sectors.
•Conduct competitor analysis and market mapping to identify service gaps.
•Develop strong relationships with referral agencies, support coordinators, allied health professionals, and community networks.
•Represent Outlook at industry and community events to enhance visibility and engagement.
•Ensure all growth activities align with NDIS Practice Standards, CHSP requirements, and TAC guidelines.
•Collaborate with the Intake & Service Access Lead to refine onboarding processes.
About You
You’re a driven professional who values purposeful growth and community impact. You bring energy, insight, and a collaborative spirit to everything you do.
You’ll have:
•Minimum 2 years’ experience in business development and client intake within community services, disability, or aged care.
•Proven ability to attract new participants and expand service offerings.
•Excellent communication, relationship-building, and organisational skills.
•Experience in grant writing and fundraising (desirable).
What We Offer
•The opportunity to play a key role in growing Outlook’s presence in both Victoria and NSW.
•A chance to work in a collaborative environment with a strong commitment to making a positive social impact.
•The opportunity to contribute to a thriving, sustainable organisation recognized as an exemplar for inclusion.
How to Apply
If you are a passionate and strategic professional ready to drive meaningful growth and contribute to a more inclusive society, we encourage you to apply via SEEK, Employment Hero or by sending your resume and cover letter to: christinej@outlookaust.org.au
Please note: This position is subject to a 6-month probationary period. The Primary location for this role is based at our Support Office in Pakenham, VIC. Travel to other Victorian and NSW sites is required, and a current Driver's Licence is required. The position is also subject to a satisfactory Police Check and NDIS Worker Screening Check prior to commencement.