About The Role
The patient Services Assistant (PSA) is responsible for ensuring a high standard of cleanliness and hygiene is maintained throughout all areas of the ward/department, especially in patient areas. The PSA is an integral member of the hospital team, assisting and supporting nursing and clinical staff, completing the five functions: Cleaning & Housekeeping, Food & Beverage, Transport & Couriering, Ward Support, and Patient Support.
Key Responsibilities
* Maintain high standards of environmental cleaning and housekeeping across wards, patient areas, and general hospital spaces, ensuring infection control and hygiene requirements are met.
* Support patient care by assisting with patient mobility, lifting, positioning, and transport within the hospital.
* Provide ward support services including restocking supplies, managing linen and waste, checking equipment (e.g., oxygen cylinders), and maintaining ward readiness.
* Assist with food and beverage services including meal delivery, food order checks, and replenishing pantry and refrigerator supplies.
* Transport patients, equipment, specimens, and clinical items safely between wards and departments.
* Contribute to a safe and collaborative environment by participating in emergency responses, following safety and information management policies, and working effectively within a multidisciplinary team.
What We're Looking For
* Certificate III in Health Services Assistant
* Food Handlers Certificate
* Service orientated with attention to method and application to detail
* Good time management skills
* Neat personal presentation, hygiene and the ability to read and write English
* Physical ability to lift, push and move heavy items and walk long distances as part of daily duties
Barwon Health Staff Benefits
* Excellent working conditions and a strong sense of job satisfaction
* A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
* Extensive professional development opportunities
* Attractive salary packaging benefits (Living expenses capped at $9,010; Meals and entertainment capped at $2,650)
Diversity and Inclusion
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people. For further information on the Victorian Government's Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au).
Additional Information
If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au.
All Appointments Are Subject To
* Satisfactory Police Record Check
* Immunisation Status Clearance
* Working with Children Check (if applicable)
Contact Person
Andrew Hamiltionemail: andrew.hamilton@barwonhealth.org.au
Application Closing Date
12th June 2026
Internal Applicants
If you are currently employed at Barwon Health, please ensure you sign in via the employee login on the external careers page or access the careers cage through One Point (intranet) before applying. Shortlisting may commence prior to the closing date - early applications are encouraged. Barwon Health does not accept unsolicited resumes from recruitment agencies. Candidates must apply directly through the official recruitment portal.
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