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Loss adjuster, commercial property

Shepparton
Sedgwick Australia Pty Ltd
Loss Adjudicator
Posted: 26 February
Offer description

Discover a new lifestyle in Wagga Wagga.

Escape the city grind and enjoy the perfect balance of regional charm and modern convenience in one of NSW's fastest‑growing regional centres. With a thriving community, affordable living, great schools, and plenty of space to breathe, Wagga Wagga offers an exceptional quality of life — without sacrificing career opportunity.

To make your move seamless, we offer relocation assistance for the right candidate. If you're ready for a fresh start and a welcoming community, Wagga Wagga could be your next home.

As a Commercial Loss Adjuster, you will be an impartial and independent specialist in the assessment of commercial property insurance claims. Using your expertise, you'll assess and resolve insurance claims by determining the cause, liability, and quantum of reported losses.

What are my accountabilities?

* Assess claims through on-site visits using our commercial process, systems and technologies
* Manage a portfolio of claims from initial advice to settlement, following Sedgwick's policies and procedures.
* Investigate the cause and extent of loss, ensuring efficiency and a customer-focused approach.
* Determine if the loss falls within the insurance policy's terms and conditions.
* Deliver loss-adjusting services that meet or exceed client service standards.
* Provide proactive communication with clients and customers on initial findings and potential solutions.
* Calculate repair and/or replacement costs (reserve).

About you:

* Previous adjusting or commercial claims management experience
* Current driver's licence, as fieldwork is required.
* Passion for delivering high quality service and consistent communication to customers and clients

Caring Culture

It's at the heart of everything we do, and we show we care by living our core values: Empathy, Accountability, Inclusion, Collaboration, and Growth. By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Sedgwick is an equal opportunity employer, recognized by the Diversity Council of Australia. We're committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying.

If you are successful in joining our team, you will be required to complete reference checks, mandatory background checks, including a police check and work rights.

Why Sedgwick?

Sedgwick is the global leader in claims administration, loss adjusting, benefits administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

Every day, our colleagues are working to make the world better. They're helping people recover after an injury or illness. They're assisting with damage from a natural disaster. They're even giving back to others in their spare time, championing over 500 charities in communities around the world, and counting.

Whether you're in loss adjusting, claims, customer service, nursing, engineering, IT or another specialty, there's a place for you here to be a force for good.

Some of the Benefits of working with us are:

* Hybrid working arrangement. #LI-Hybrid
* Sedgwick Australia University – access to more than 15,000 courses on demand and opportunities to continue formal education
* +0.5% on top of Superannuation Guarantee
* Domestic and International Career Pathways
* Sedgwick Colleague Resource Groups – international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace

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