About the Team
Our Customer Service Department is the heartbeat of support for customers, store teams, and franchise partners across the Chemist Warehouse & Sigma Healthcare network
Every day brings new challenges and opportunities as we manage enquiries, provide operational and product support, resolve issues, and help deliver the exceptional experience customers expect from Australia's leading retail pharmacy group.
We're a collaborative, fast-moving team that thrives on problem-solving, teamwork, and a shared passion for delivering outstanding service.
About the Role
We're looking for a motivated and enthusiastic Customer Service Officer to join our high-performing Customer Service team.
In this role, you'll be the first point of contact for franchise partners, retail customers, and store operators; helping them navigate enquiries, troubleshoot issues, and keep operations running smoothly.
If you love variety, enjoy building relationships, and take pride in creating great customer experiences, this role will keep you engaged and growing every day.